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Hotel · Cape Town · Western Cape

Hyatt Regency Cape Town

A 5-star stay set in the heart of Cape Town, close to Greenmarket Square and the V&A Waterfront.

  • Central location near Greenmarket Square and the V&A Waterfront
  • Outdoor pool, sauna, and well-equipped fitness centre
  • Rated 8.9 for staff and service
8 Great 1173 reviews Booking.com 8 · 1173 reviews

About

Hyatt Regency Cape Town

Hyatt Regency Cape Town sits on Buitengracht Street, within easy reach of the city's landmarks and the V&A Waterfront. The hotel offers a range of well-appointed rooms and suites, each with air conditioning and thoughtful amenities, plus an outdoor pool, sauna, and fitness centre for downtime after a day of exploring.

Guests consistently highlight the warm, attentive service, from the reception team to the breakfast waiters. With a rating of 8.7 for service and 8.9 for staff, the hotel's people are a key part of the experience. The on-site restaurant and poolside snack bar cover dining, while the business centre and meeting spaces suit corporate travellers.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Central location — Just 0.6 km from Greenmarket Square and within walking distance of the V&A Waterfront, making it easy to explore the city centre.
  • Excellent service — Staff and service score 8.9 and 8.7 respectively, with guests praising the friendly and attentive team.
  • Comfortable rooms — Rooms score 8.5, and guests describe them as comfortable, clean, and luxurious, with many featuring mountain views.
  • Great value for money — With a Value score of 8.1 and positive mentions of rates, the hotel offers a strong proposition for a 5-star stay.

Worth weighing

4 to weigh
  • Facilities could be better — The Facilities score sits at 7.2, the lowest rating category, suggesting the gym and pool area may not wow everyone.
  • Parking is available but limited — On-site parking is offered, but it's not valet and could be limited in the city centre; you may need to plan ahead.
  • No pets allowed — If you're travelling with a dog or cat, this isn't the place – the hotel has a strict no-pets policy.
  • Check-in starts late — Check-in begins at 15:00, so if you arrive earlier, you might need to wait or store your luggage.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Twin Room

  • 2 Single beds
  • Air conditioning

King Room

  • 1 King-size bed
  • Air conditioning

Regency Suite

  • 1 King-size bed
  • Air conditioning

Regency Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Twin Room Club Access

  • 2 Single beds
  • Air conditioning

King Room View

  • 1 King-size bed
  • Air conditioning

Twin Room View

  • 2 Single beds
  • Air conditioning

Club King Room

  • 1 King-size bed
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities
  • Flat-screen TV
  • Bathtub
  • Free toiletries

Hotel Services

  • 24-hour reception
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Luggage storage
  • Safe deposit box

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • In-room breakfast
  • Special diet menus
  • Packed lunches

Recreation

  • Outdoor swimming pool
  • Sauna
  • Steam room
  • Fitness centre
  • Sun terrace
  • Beach umbrellas
  • Sun loungers

Business & Events

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Accessibility & Safety

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Toilet for disabled
  • Bathroom for disabled
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8
Great 1173 reviews

Guest-rated 8/10 from 1,173 reviews

Booking.com · 8 · 1173 reviews
8Verified guest

“Great price for the high-standard rooms and location.”

8Verified guest

“Pleasant hotel with very good service. The staff are friendly and the room was spotless – thanks to housekeeping!”

8Verified guest

“Friendly and welcoming team. Lovely views of Table Mountain and the city from the bedroom, and a very good breakfast. Central for the city centre or the V&A Waterfront.”

8Verified guest

“Make sure you get a king room with a nice view. The rate was £3016, which is satisfying. The location is magnificent and absolutely perfect, just a 15-minute walk to Cape Quarter Lifestyle Village.”

8Verified guest

“Very central.”

8Verified guest

“Comfortable room, beautiful location, convenient base close to the Waterfront, and a high-quality breakfast with fresh options.”

04 — Location

Getting around Cape Town

The property sits in Cape Town.

Greenmarket Square: A historic square 0.6 km away, known for its cobblestones and market stalls – a short stroll from the hotel.

V&A Waterfront: Guests mention it's a convenient base this popular waterfront area, with its shops, restaurants, and harbour views.

Cape Quarter Lifestyle Village: About a 15-minute walk, this neighbourhood offers a mix of boutiques and eateries, as highlighted by a guest.

126 Buitengracht Street, Cape Town, Western Cape, 8001, South Africa

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
62 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is between 11:00 and 12:00.

Is parking available on site?

Yes, the hotel offers parking facilities, though it's not valet and may be limited in the city centre.

Are pets allowed at the hotel?

No, pets are not allowed at the property.

Does the hotel have a pool?

Yes, there is an outdoor swimming pool, along with a poolside snack bar and sun loungers.

Is there a fitness centre?

Yes, the hotel has a fitness centre, plus a sauna and steam room.

Is breakfast included in the rate?

The information provided doesn't specify whether breakfast is included, but guests have praised the breakfast quality.

The bottom line

Hyatt Regency Cape Town delivers on the essentials: a prime location, a welcoming team, and comfortable, clean rooms. It's a solid pick for both leisure and business travellers who want to be in the middle of the city action.

8Overall rating 8.0 based on 1,173 reviews

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